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Frequently Asked Questions
Q: Should I charge a brand new battery before using it for the first time?
A: Yes, all new Makita batteries need to be fully charged before use. All NEW Makita LXT Lithium Ion batteries have a 30% charge for storage purposes only. Before using any power tool the battery needs to be fully charged using a Makita Battery Charger. (See Battery Care Guide for further information). This is very important!
Q: Should I drain my Makita battery completely before charging it:
A:
No never
! This is a myth on older battery technologies. Never allow your Makita LXT Lithium Ion battery to go completely dead during use. When your tool begins to slow or labour, remove the battery from the tool and charge it completely. This will keep your Makita LXT battery in prime condition. (See Battery Care Guide for further information.)
Q: My Makita battery is very hot, can I charge it anyway:
A:
Possibly. Some Makita chargers have built in cooling fans that bring down the temperature of the battery before allowing it to charge. If you do not have a cooling fan in your Makita charger
never charge a hot battery
. Allow it to cool off at room temperature first. Charging an overheated battery will cause battery failure. (See Battery Care Guide for further information.)
Q: My Makita battery is not working properly, what should I do:
A: All Makita Batteries are under warranty for one year from the date of purchase. Should you have an issue with your batteries performance simply locate a Makita Factory Service Centre near you for replacement with proof of purchase. Visit Service Centre Locator for a facility near you.
Q: My Makita battery is not working and it is past the warranty period, what should I do:
A: Battery failure can happen at any point in its life cycle and can be a result of many factors related to incorrect usage. See our Battery Care Guide for further information about proper operating procedures to ensure a long life for your Makita Battery. If your battery indeed needs replacement contact a Makita Factory Service Centre. A Makita technician has diagnostic equipment on site to help advise you and resolve the issue.
Q: My Makita Battery Charger is not working properly. What should I do?
A: All Makita Battery chargers are under warranty for one year from the date of purchase. Should you have an issue with your chargers performance simply locate a Makita Factory Service Centre near you for replacement with proof of purchase. Visit Service Centre Locator to in a facility near you.
Q: My Makita power tool is not working properly, what should I do:
A: Makita is the only power tool manufacture to have 13 Factory owned Service Centres strategically located across Canada. Our trained technicians are ready to help you. Your nearest Makita Factory Service Centre is your first point of contact for all technical inquires (See Service Centre Locator). Many issues can be easily resolved with a simple phone call to a Makita technician.
Q: What is the warranty on Makita power tools:
A: Visit Warranty Information for a full explanation of the Makita warranty policies.
Q: The Listed Factory Service Centre is too far away from me. What should I do:
A: Granted, you may live in an area which is a long distance from a Makita Factory Service Centre. Regardless, the Makita Factory Service Centre is still your first point of contact for all technical inquires. This is the best place to get information by directly consulting with a Makita technician. As needed our Makita technician may advise you to take your power tool to one of many Makita Authorized Service Centres close to you for the actual repair.
Q: I have a technical question about my Makita power tool. Who can I talk to:
A: Your nearest Makita Factory Service Centre is your first point of contact for all technical inquires (See Service Centre Locator). A Makita technician is ready to help you.
Q: What are the hours of operation for your repair centres?
A: The hours of operation for our Repair Centres are: Monday to Friday - 8:00 am to 5:00 pm.
Q: I need replacement parts for my Makita power tool, how do I order the parts I need:
A: Your nearest Makita Factory Service Centre is your first point of contact for all replacement power tool parts and inquires. (See Service Centre Locator). A Makita technician is ready to help you. Parts can be directly shipped to you if you do not live within driving distance of a Makita facility.
Q: Where do I Buy Makita power tools:
A: Visit Dealer Locator or Online Retailers to purchase Makita power tools.
Q: My Makita Retailer doesn't stock the Makita power tool I found on makita.ca web site, what should I do:
A: All Makita Authorized Dealers can special order ANY Makita product. Visit Dealer Locator or Online Retailers to special order Makita power tools.
Q: Where do I purchase Makita Accessories:
A: All Makita Factory Service Centres stock and supply Makita Accessories for your power tools.
Q: I would like to contact someone at Makita regarding sponsorships, donations or other marketing opportunities, who should I call:
A: Yes, Makita is the preferred choice of power tool by professionals and home owners. As such, many users and contractors have ideas & opportunities they would like to discuss with us. If you would like to contact Makita Head Office, please send a detailed e-mail to m.marketing@makita.ca.
Q: Does Makita sell refurbished power tools?
A: Yes, refurbished tools can be purchased from a Makita Factory Service Centre location. Also all Makita Authorized Dealers can special order refurbished tools depending on availability. Visit Service Centre Locator OR Authorized dealer to inquire about Makita refurbished tools and pricing.
Q: How do I register my Makita power tool.
A: To register a Makita Power tool please visit Product Registration.
Q: My Language of choice is French Canadian. Does Makita support and provide information in this language.
A: Yes, Makita is the only power tool manufacture to proudly operate a comprehensive web site (makita.ca) in both official Canadian languages (French & English). The French / English toggle button is located on the top right hand corner of the Makita website home page.
Q: Will Makita Lithium-Ion tools ever be compatible with Makita Ni-Cd or Ni-MH batteries?
A: No. Makita designed every aspect of the 18V LXT Lithium-Ion and 18V Compact Lithium-Ion line of tools to deliver four promises to the pro user: More Power, Less Weight, Better Fit and More Work. LXT and Compact tools are not just existing tools with a new Lithium-Ion battery; they are completely re-designed with the most advanced power tool Lithium-Ion battery and charging system available on the market. Makita designed and built the LXT tool platform from the ground up to complement the lightweight LXT and Compact battery platform.
Q: If the rapid charger is flashing red - green is it definitely the battery or could it possibly be the charger?
A: Most likely the problem will be the battery in this scenario. You can go to www.makita.com to find a service center nearest you. Bring your battery and charger to a Makita Factory Service Center (FSC) or an Authorized Service Center (ASC) for diagnostic tests to pinpoint the issue.
Q: Do you have to condition a brand new Makita Lithium-Ion battery before using it?
A: No. Makita recommends charging a brand new battery to a full charge before using it.
Q: Can Makita Lithium-Ion batteries "over charge"?
A: No, Makita chargers are designed so that they will not overcharge a Lithium-Ion battery. For example, the DC18RA communicates with slide type Lithium-Ion batteries to detect its charge level. Upon reaching a full charge, the charger goes into a maintenance mode and actively monitors the battery's charge level to keep it fully charged.
Q: Does my cordless metal cutting saw (model BCS550) require a special metal cutting blade?
A: Yes. The arbor size of the metal cutting saw is 5/8". Makita makes two replacement blades that fit the saw. A 30-tooth blade that comes with the purchase of the saw is part A-94518 and a 50-tooth blade is part A-94524.
Q: What is the advantage in buying a 12" slide compound miter saw over a 10" slide compound miter saw?
A: A typical 12" Miter Saw will deliver more cutting capacity in both crosscut and vertical cutting height compared to a 10" miter saw. With its smaller blade, a 10" saw typically has less blade run out and deflection, and is frequently more accurate and ideal for making specialty cuts.
Q: What is the advantage in buying a slide compound saw over a regular compound saw?
A: Slide compound miter saws typically deliver larger cross-cutting capacity over comparable non-slide compound miter saws.
Q: What is the difference between Makita's old table saw guard system, and the new guard system on the 2705?
A: The new 2705 table saw has a new tool-less modular blade guard system with an adjustable riving knife. The new system provides two independent stow-able anti-kick back pawls and two adjustable dual side guards that allow for easy measurements from both sides of the blade. The new riving knife also offers three positions: through, non-through and dado cuts.
Q: I have a Makita gas power cutter. What is the proper fuel mixture?
A: Makita 2-cycle power cutters require a 50:1 mixture with synthetic oil (part numbers T-00739 6.4 oz., or T-00745 2.6 oz.). Please refer to the Instruction Manual to confirm the proper grade of oil.
Q: How often should I change or clean the air filter on my power cut saw?
A: Makita power cutters come with a five-stage filter system with Advanced Directional Air Flow for increased performance and easy maintenance. The foam pre-filter should be checked and cleaned daily or at least every four operating hours when cutting with high dust amounts. When cutting wet or when cutting steel, the foam pre-filter should be cleaned weekly or every 25 operating hours (never use compressed air to clean the filters). The smaller inner filter can be washed in lukewarm soapy water with regular dishwashing liquid or Makita filter cleaner, and allowed to air dry. The paper air filter insert can be slightly opened and tapped against a clean surface, but should never be washed. For part numbers on specific replacement filter parts, go to the specific product page on the Makita website.
Q: When drilling into concrete what is the difference between a hammer drill and a rotary hammer?
A: Hammer drills receive their hammering action from two cams striking each other. A rotary hammer is electro-pneumatic, getting its hammering energy from air pressure. Hammer drills are best used for setting small anchors in unreinforced concrete, as well as stucco, masonry, and block wall. Rotary hammers are engineered for use on both reinforced and unreinforced concrete, as well as stucco, masonry, and block wall.
Q: Is it possible to do demolition work with a rotary hammer?
A: Some rotary hammers can do light demolition work, like chipping tile. But for heavy or extended demolition work, a demolition hammer is the better tool for the job.
Q: What is AVT?
A: AVT (Anti Vibration Technology) is exclusive counterbalance system that reduces vibration up to 3 times less than competitive models. With AVT the hammering energy is focused on the work surface and less vibration is directed at the tool and the tool user.
Q: When choosing a drywall screwdriver to be used in wood studs, which is the best one to use, high RPM or low RPM?
A: Makita makes a range of drywall screwdrivers with a variety of features for different applications. In general, a lower RPM setting will deliver higher torque which is often best for fastening screws into wood studs. However, it ultimately comes down to user preference.
Q: I am going to be putting down new deck boards using 4" screws. Which would be better to use, a driver-drill with adjustable clutch or an impact driver?
A: Impact drivers are engineered to deliver more speed and more torque in a smaller package. The combination of speed and torque is a perfect combination for all fastening applications, including long screws for building a deck. Another option is a high torque corded screwdriver, with 2500 RPM being best for deck screws. Makita offers a range of impact driver and screwdriver solutions.
Q: Can the right angle attachment for the DA4000LR be used on all Makita 1/2" Drills?
A: No, it can only be used on the DA4000LR and the 6304LR.
Q: Can I use a cut-off wheel on any of the Makita grinders?
A: In order to use a cut-off wheel, the Makita grinder must be equipped with an approved cut-off wheel guard for the particular grinder. Consult the Instruction Manual of grinder to determine the proper guard. Also, grinder accessories must be rated for at least the speed recommended on the tool warning label.
Q: Can I use any Makita grinder as a disc sander?
A: Select Makita grinders can be used as a disc sander. Consult the tool Instruction Manual for confirmation of the proper accessories and their use.
Q: What is the difference between a hubbed grinding wheel and a depressed center grinding wheel?
A: Hubbed grinding wheels are made with the inner flange and lock nut mounted on the wheel. On a depressed center wheel the inner flange and lock nut are not attached to the wheel, and must be fastened separately with the lock-nut wrench during installation. Consult the grinder Instruction Manual for confirmation of the proper accessories and their use.
Q: What size Makita grinder should I use?
A: Makita has one of the largest assortments of angle grinders, ranging in size from 4" to 9". The grinder model best for you depends on several factors based on your application. As a result, Makita manufactures angle grinders at different sizes with different types of grips, switch configurations as well as RPMs to best handle your application.
Q: What is SJS?
A: SJS (Super Joint System) is an innovation from Makita engineering where the motor armature and spiral bevel gear are linked by a coil spring. If the grinding wheel catches or binds, the coil spring relaxes and disengages the gears from the motor. As the grinding wheel stops, the gears and motor are protected.
Q: Can I use any brand reciprocal saw blade in my Makita reciprocal saw?
A: Makita offers a range of reciprocating saw blades that are engineered for residential, commercial and industrial applications. Most common reciprocal blades are compatible for use on Makita reciprocal saws, but verify in your tool Instruction Manual prior to use.
Q: What is the difference between "hypoid" gears and "worm drive" gears?
A: Hypoid gears, like those in the Makita 5377MG 7-1/4" Magnesium Hypoid Circular Saw, are engineered with heat-treated hypoid steel gears designed to last longer and prevent premature wear often found in traditional bronze-alloy worm-drive gears. The hypoid gears also have greater surface contact and deliver more power.
Q: How does the JR3070CT reciprocating saw reduce vibration?
A: Makita's exclusive counterbalance system that reduces vibration up to 3 imes less than competitive models. With less vibration the JR3070CT cuts more efficiently for increased cutting performance. Makita's AVT is also available in select Makita rotary and demolition hammers.
Q: Is a random orbit sander better than a regular finishing sander?
A: If applied properly, both types of sanders can be effective per their specific applications. Random orbit sanders typically remove more material in less time, as the sanding base moves in an orbital and rotating random motion. Refer to the Instruction Manual for proper use and applications for your specific sander.
Q: On my Makita belt sander does it matter how I install the belt?
A: Yes. All Makita's belts have a directional arrow marking which is visible on the inside and on the outside to follow for proper belt installation. Follow the installation procedure outlined in the Instruction Manual.
Q: I have a model BO5030 sander and want to use PSA Paper - is this possible?
A: Yes. Makita offers a PSA pad (part 743056-7) which will allow you to use PSA paper.
Q: I have a model BO4556 sander and my dust bag is not collecting the dust. What could be causing this?
A: Check the sand paper, and make sure that your punched holes are in line with the punch plate provided with the tool.
Q: When using a bearing feed router bit do I need to use a straight guide on my router?
A: It is not necessary to use a straight guide on your router when using a bearing feed bit, because the bearing on the bit acts as your guide. Always refer to your Instruction Manual for proper usage.
Q: I have a set of Porter Cable template guides - can I use them with my Makita router?
A: Yes, Makita's RD1101/RF1101, RP1800 and RP2301FC routers can be equipped to use your Porter Cable template guides by using the compatible guide adaptor.
Q: Do I have to use only Makita oil mix in my 2-cycle tool?
A: Makita offers 2-cycle engine oil for use in its products equipped with 2-cycle engines. But any TC3 grade 2-cycle oil is formulated for use in these products. Please refer to the Instruction Manual to confirm the proper grade of oil on your particular model.
Q: Can I use motor oil in my chain saw instead of bar oil?
A: You should never use motor oil in place of chain bar oil because most motor oils have detergents in them
Q: What advantage would I gain in purchasing a 4-cycle blower versus a 2-cycle model?
A: 4-cycle equipment is engineered for better fuel economy and is up to 60% more efficient than 2-cycle equipment. In addition, 4-cycle equipment has reduced exhaust emissions over 2-cycle equipment. Also, 4-cycle uses unleaded fuel and does not require fuel-oil mixture.
Q: Does Makita 4-cycle equipment require oil?
A: Yes. Makita 4-cycle equipment does not require fuel-oil mixture, but it does require a small amount of motor oil in the motor (SAE 10W-30 of API classification, class SF or higher). Please refer to the Instruction Manual for a recommended maintenance schedule.
 

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