Current Openings :

Makita is an international brand that produces cordless and electrical power tools, pneumatic tools, outdoor power equipment and cleaning equipment. Our focus is Customer First – a simple concept and we get it. Our tools are designed and developed with the user in mind and answering a simple question: How do we make the job easier and more efficient for the customer?

We have been in Canada since 1973 employing hundreds of people during our 40+ year history. Our Head Office is in Whitby, Ontario; we also operate 2 warehouse/distribution centres (Ontario and British Columbia), and 13 factory service centres, strategically located from Nova Scotia to British Columbia. Looking back on our history we are proud of our achievements and excited for the future and what it holds for our company.

Job Summary: 

The Sales Representatives work together with the Makita Canada Inc. team to support the company’s business plan, mainly assisting the sales team to achieve their sales objectives. The sales representatives are responsible for a specific territory and special accounts within the same area, which includes visiting customers to establish and/or maintain business relationships.

The sales representatives will work with all departments throughout Makita Canada Inc. to assist in a smooth transition for the customer ensuring they are satisfied to the best of Makita’s ability. 

This position offers a competitive remuneration package including group health and benefits.  The position comes with a company vehicle, cell phone and laptop required for the job.

Responsibilities:

• Establish, maintain, and grow relationships with current customers and build relationships with new customers. 
• Coordinate activities to add value to the customers within the territory to ensure they are receiving superior levels of service.
• Assist with overall sales growth for Makita Canada:
  • Ensuring their sales targets are met or surpassed.
  • Assist with growth in specific and targeted products and categories 
  • Establishment and maintenance formalized programs.
  • Successful execute product and brand conversions.
• Provide sales/marketing support and product knowledge service to major “box” stores in assigned territory.
• Organize product training and demonstration for end users and end user organizations as required.
• Analyze the territory/market’s potential, track sales and status reports.
• Keep and submit accurate records of call activities and weekly itinerary.
• Participate in events and shows, prepare and present demo days for retail market.
• Prepare monthly sales reports on your region.
• Other job-related activities, duties, and projects, as assigned.

Qualifications:

• High School Diploma or equivalent.
• Degree or Diploma in Business, Sales, Marketing, or related field an asset.
• A minimum of two (2) years of related experience in sales.
• Valid Drivers Licence with clean driving record, driver’s abstract required.
• Communication skills (oral and written): able to communicate in a clear and professional manner.
• Interpersonal: relates well with people, effective/active listener, collaborate and work well with others.
• Teamwork: works cooperatively and effectively with a wide range of individuals, successfully builds relationships.
• Service Orientation: Provides superior customer focused service based on their needs.
• Planning/organization: ability to prioritize and plan work activities, uses time efficiently, develops realistic action plans.
• Problem Solving: identifies and resolves problems in a timely manner by gathering and analysing the information to develop solutions.
• Strategic Thinking: develops strategies to achieve organizational and sales goals.
• Adaptability: manages competing demands, changes approach to changing conditions.
• Innovation: meets challenges with resourcefulness, generates suggestions for improving work.
• Technical Skills: Proficient in MS Office (Word, Excel, Outlook).
• Basic knowledge: power tools is an asset (can be learned on the job).
• Bilingual in English and French is an asset
• Residing Central or Eastern Ontario area is preferred.

Travel:

• Varies – dependant on their location within the assigned territory
• Overnight travel will be required.

Application Instructions:

Interested in joining our team! Please submit your cover letter and resume to v.rao@makita.ca by the closing date of Friday, January 29, 2021.

We thank all those who apply for employment opportunities with Makita, however only those selected for an interview will be contacted.

Makita Canada Inc. is an equal opportunity employer and we value diversity in our workplace. We are committed to providing inclusive, barrier-free recruitment and selection processes in accordance with the Human Rights Code and Accessibility Legislation. Accommodations will be provided to individuals, upon request. If selected to participate in the recruitment process and you require accommodations, please advise Human Resources (hr@makita.ca).

Makita Corporation is a global manufacturer of cordless and electric power tools, pneumatic tools, outdoor power equipment and cleaning equipment, with US$4.6 billion in 2019 revenues. Our focus is Customer First – a simple concept and we get it. Our tools are designed and developed with the professional end-user in mind and answering a simple question: How do we make the job easier and more efficient for the customer?

We have been in Canada since 1973 employing hundreds of people during our 40+ year history. Our Head Office is in Whitby, Ontario; we also operate 2 warehouse and distribution centres in Ontario and British Columbia, and 13 factory service centres, strategically located from Nova Scotia to British Columbia. Looking back on our history we are proud of our achievements and excited for the future and what it holds for our company.

Job Summary:  

Reporting to the Director of Marketing, the Product Manager – Outdoor Power Equipment (OPE) & Cleaning Solutions is responsible for planning, executing, and managing the product strategy and lifecycle of Makita’s range of OPE and Cleaning products and accessories. This includes prioritizing between current and new products, gathering and defining “voice of the customer” requirements for new product introductions, defining the product vision and strategy for end-user markets, and working cross-functionally with sales, marketing communications, operations, purchasing, and customer service to ensure company goals and objectives are achieved. The OPE & Cleaning Solutions Product Manager will also work on strategic projects and initiatives to support the marketing team’s core objectives. This position is based out of Makita Canada’s Head Office in Whitby, Ontario.

Responsibilities:

• Develop and execute product strategies and roadmaps to grow sales and profits for their assigned product category.
• Manage the portfolio of products in their category over the product lifecycle, from go-to-market planning, through to launch, growth, maturity, and discontinuation.
• Conduct market research and “voice of the customer” end-user interviews, gather competitive intelligence, identify market trends, opportunities, and positioning for current and future products, perform product testing and pricing analysis.
• Manage new product launches to our sales team, channel partners and customers through multiple mediums.
• Collaborate with the marketing communications team to develop promotions and marketing collateral (i.e., print, digital, social media) for our products.
• Monitor, collect, and act on online reviews for products. Regularly visit job sites to be attuned to end user needs and fit with our products.
• Develop, maintain, and ensure accuracy of product specifications used in our marketing collateral.
• Maintain a competitor and end-user database for assigned market segments to help tailor our value proposition and, understand customer needs/preferences and key applications.
• Develop and deliver product knowledge training sessions for Makita Canada sales team, distributors, and end users.

• Deliver sales support as needed and effectively communicate information on existing and new products to the sales team, internal colleagues, and external partners in good time.
• Become an expert in the Makita product portfolio, assigned markets and the competition.
• Other related duties as may be required.

Qualifications:

• Bachelor’s degree or three (3) year post-secondary diploma in Marketing, Business Administration, or related field
• Minimum three (3) years product management, marketing, sales, or related experience
• Previous experience in outdoor power equipment, industrial/institutional cleaning equipment, construction products and building materials companies including industrial distributors and hardware retailers is welcomed.
• Business acumen: strategic thinking, planning, and organizing skills to successfully manage a variety of initiatives and responsibilities.
• Problem-solving skills: strong analytical, mathematical, and decision-making skills. Able to come up with creative ideas and solutions.
• Interpersonal skills: the ability to develop strong working relationships with internal and external customers is essential.
• Communications skills: ability to communicate in a clear and professional manner verbally and in writing, and comfortable presenting to a group of people.
• Teamwork: ability to work in a team environment and be productive with minimal supervision.
• Technical skills: Proficiency in Microsoft Office required, and Adobe is welcomed.
• Ability to obtain and maintain a passport
• A valid driver’s license maintained in good standing.
• Bilingual in English and French – preferred but not required

Location:

Head Office - Whitby, ON

Travel:

Up to 20% of the time

Application Instructions:

Please forward a cover letter and resume to the hiring manager at u.okwuagwu@makita.ca before the application deadline of January 29, 2021.

Makita Canada Inc. is an equal opportunity employer and makes employment decisions based on merit. We value diversity in our workplace and are committed to attracting and retaining people who will work together effectively. We are committed to providing inclusive, barrier-free recruitment and selection processes in accordance with the Human Rights Code and the Accessibilities for Ontarians with Disabilities Act, 2005. Accommodations will be provided to individuals, upon request.

We thank all those who apply for employment opportunities with Makita, however only those selected for an interview will be contacted. If selected to participate in the recruitment process, please advise Human Resources (l.summers@makita.ca) if you require any accommodations.

Makita is an international brand that produces cordless and electrical power tools, pneumatic tools, outdoor power equipment and cleaning equipment. Our focus is Customer First – a simple concept and we get it. Our tools are designed and developed with the user in mind and answering a simple question: How do we make the job easier and more efficient for the customer?

We have been in Canada since 1973 employing hundreds of people during our 40+ year history. Our Head Office is in Whitby, Ontario; we also operate 2 warehouse/distribution centres (Ontario and British Columbia), and 13 factory service centres, strategically located from Nova Scotia to British Columbia. Looking back on our history we are proud of our achievements and excited for the future and what it holds for our company.

We currently have an opening in our Factory Service Centres for a Technician.

Locations:

• Dartmouth, NS

Job Summary:  

As a Technician in our Factory Service Centre’s you are key to our after-sales service. You are responsible for assisting customers with repairs of our products/equipment, including electric (both AC & DC), pneumatic and gasoline-powered tools, supporting the sale of accessories, and parts, as well as answering general product questions.

Responsibilities:

• Providing excellent customer service to our clients/dealers and the public.
• Visually inspecting and testing products/equipment.
• Dismantling products/equipment and repairing within Makita Canada Inc. standards.
• Troubleshooting and identifying malfunctioning or inoperative equipment.
• Assemble and test tools to ensure proper performance levels.
• Notify customers, via phone and email, of repair estimate, completed repairs and orders ready for pick up.
• Ensures the appropriate service levels are maintained in the Factory Service Centre’s.
• Maintaining inventory of parts and accessories.
• Ensuring the Factory Service Centre is professional, clean, and organized consistent with the Makita brand image.
• Performs other related duties as required.

Qualifications:

• Minimum of a High School Diploma or equivalent.
• One (1) year of related experience repairing tools/equipment.
• Knowledge and experience repairing electric (both AC & DC), pneumatic and gasoline-powered tools.
• Knowledge and experience with the use of electric (both AC & DC), pneumatic and gasoline-powered tools.
• Ability to read and interpret documents, including safety rules, operating and maintenance instructions and procedure manuals.
• Strong planning and organizational skills to be able to prioritize your work.
• Ability to work in a team environment and independently with minimum supervision.
• Knowledge of inventory control, shipping and receiving an asset.
• Ability to work in a noisy environment, with the ability to stand and/or sit for long periods of time, also includes a lot of reaching, lifting, pushing/pulling, bending, and twisting.

Staring Salary: $17.00 per hour

Application Instructions:

If you are interested in working with Makita Canada Inc. as a Technician in our Factory Service Centre forward a copy of your resume to the Factory Service Centre Manager.

• Dartmouth, NS: Brad Crook at b.crook@makita.ca  

We thank all those who apply for employment opportunities with Makita Canada Inc., however only those selected for an interview will be contacted.

Makita Canada Inc. is an equal opportunity employer and makes employment decisions based on merit. We value diversity in our workplace and are committed to attracting and retaining people who will work together effectively. We are committed to providing inclusive, barrier-free recruitment and selection processes in accordance with the Human Rights Code and the Accessibilities for Ontarians with Disabilities Act, 2005. Accommodations will be provided to individuals, upon request. If selected to participate in the recruitment process, please advise Human Resources (l.summers@makita.ca) if you require any accommodations.

Makita is an international brand that produces cordless and electrical power tools, pneumatic tools, outdoor power equipment and cleaning equipment. Our focus is Customer First – a simple concept and we get it. Our tools are designed and developed with the user in mind and answering a simple question: How do we make the job easier and more efficient for the customer?

We have been in Canada since 1973 employing hundreds of people during our 40+ year history. Our Head Office is in Whitby, Ontario; we also operate 2 warehouse/distribution centres (Ontario and British Columbia), and 13 factory service centres, strategically located from Nova Scotia to British Columbia. Looking back on our history we are proud of our achievements and excited for the future and what it holds for our company.

Job Summary:  

As a Factory Service Centre Manager-in-Training, you are responsible for supporting the manager with the daily operations and managing the Factory Service Centre in the absence of the Manger. Your responsibilities include providing leadership and support of growth and development to FSC Technicians.  The FSC Manager is responsible for the daily operations of the Service Centre.  The FSC Manager has oversight for the completion of all Service Technician tasks, duties, and responsibilities in a timely, accurate, complete, and thorough basis. As well, you will support the sale of accessories, and parts, and answer general product questions.

Responsibilities:

• Providing excellent customer service to our clients/dealers and the public, including assisting with de-escalating difficult situations.
• Ensure all Service Technicians are trained to repair our product/equipment, including electric (both AC & DC), pneumatic and gasoline-powered tools.
• Oversee and assess FSC Staff activities and provide them with regular performance-related feedback.
• Ensures the appropriate service levels are maintained in the Factory Service Centre.
• Repair customer tools/products when necessary.
• Handle major incidents that cannot be resolved by Service Technician.
• Work with management on customer service initiatives.
• Maintain documentation pertaining to customer sales and work orders.
• Ensuring the Factory Service Centre is professional, clean, and organized consistent with the Makita brand image.
• Provide support to other Service Centres and other Makita departments as required.
• Perform other job-related duties/projects as assigned.

Qualifications:

• Minimum of a High School Diploma or equivalent.
• Five (5) year of related experience repairing tools/equipment.
• One (1) year of supervisory experience.
• Knowledge and experience with the use of and repairing electric (both AC & DC), pneumatic and gasoline-powered tools.
• Communication skills: verbal and in writing, ensuring you are clear and concise.
• Interpersonal skills: to develop good working relationships with our customers and staff.
• Comprehension: Ability to read, interpret and explain documents, including safety rules, operating and maintenance instructions and service/repair manuals.
• Planning and organizational skills: to prioritize the FSC’s workload.
• Leadership and Teamwork: ability to lead and work in a team environment.
• Inventory Management: inventory control, shipping and receiving an asset.
• Ability to work in a noisy environment, with the ability to stand and/or sit for long periods of time, also includes a lot of reaching, lifting, pushing/pulling, bending, and twisting.

Staring Salary: $20.00 to $24.00 per hour

Application Instructions:

Interested in joining the Makita team?
Please forward a copy of your resume to the hiring manager at k.marumoto@makita.ca.

We thank all those who apply for employment opportunities with Makita Canada Inc., however only those selected for an interview will be contacted.

Makita Canada Inc. is an equal opportunity employer and makes employment decisions based on merit. We value diversity in our workplace and are committed to attracting and retaining people who will work together effectively. We are committed to providing inclusive, barrier-free recruitment and selection processes in accordance with the Human Rights Code and the Accessibilities legislation. Accommodations will be provided to individuals, upon request. If selected to participate in the recruitment process, please advise Human Resources (l.summers@makita.ca) if you require any accommodations.

Makita Corporation is a global manufacturer of cordless and electric power tools, pneumatic tools, outdoor power equipment and cleaning equipment, with US$4.6 billion in 2019 revenues. Our focus is Customer First – a simple concept and we get it. Our tools are designed and developed with the professional end-user in mind and answering a simple question: How do we make the job easier and more efficient for the customer?

We have been in Canada since 1973 employing hundreds of people during our 40+ year history. Our Head Office is in Whitby, Ontario; we also operate 2 warehouse/distribution centres (Ontario and British Columbia), and 13 factory service centres, strategically located from Nova Scotia to British Columbia. Looking back on our history we are proud of our achievements and excited for the future and what it holds for our company.

Job Summary:  

Reporting to the Director of Marketing, the Accessory Product Manager is responsible for planning, executing, and managing the product strategy and lifecycle of Makita’s range of accessories. This includes prioritizing between current and new products, gathering and defining “voice of the customer” requirements for new product introductions, defining the product vision and strategy for end-user markets, and working cross-functionally with sales, marketing communications, operations, purchasing, and customer service to ensure company goals and objectives are achieved. The Accessory Product Manager will also work on strategic projects and initiatives to support the marketing team’s core objectives. This position is based out of Makita Canada’s Head Office in Whitby, Ontario.

Responsibilities:

• Develop and execute product strategies and roadmaps to grow sales and profits for their assigned product category.
• Manage the portfolio of products in their category over the product lifecycle, from go-to-market planning, through to launch, growth, maturity, and discontinuation.
• Conduct market research and “voice of the customer” end-user interviews, gather competitive intelligence, identify market trends, opportunities, and positioning for current and future products, perform product testing and pricing analysis.
• Manage new product launches to our sales team, channel partners and customers through multiple mediums.
• Collaborate with the marketing communications team to develop promotions and marketing collateral (i.e., print, digital, social media) for our products.
• Monitor, collect, and act on online reviews for products. Regularly visit job sites to be attuned to end user needs and fit with our products.
• Develop, maintain, and ensure accuracy of product specifications used in our marketing collateral.
• Maintain a competitor and end-user database for assigned market segments to help tailor our value proposition and, understand customer needs/preferences and key applications.
• Develop and deliver product knowledge training sessions for Makita Canada sales team, distributors, and end users.

• Deliver sales support as needed and effectively communicate information on existing and new products to the sales team, internal colleagues, and external partners in good time.
• Become an expert in the Makita product portfolio, assigned markets and the competition.
• Other related duties as may be required.

Qualifications:

• Bachelor’s degree or three (3) year post-secondary diploma in Marketing, Business Administration, or related field
• Minimum three (3) years product management, marketing, sales, or related experience
• Previous experience in construction products and building materials companies including distribution and retail channels is welcomed.
• Business acumen: strategic thinking, planning, and organizing skills to successfully manage a variety of initiatives and responsibilities.
• Problem-solving skills: strong analytical, mathematical, and decision-making skills. Able to come up with creative ideas and solutions.
• Interpersonal skills: the ability to develop strong working relationships with internal and external customers is essential.
• Communications skills: ability to communicate in a clear and professional manner verbally and in writing, and comfortable presenting to a group of people.
• Teamwork: ability to work in a team environment and be productive with minimal supervision.
• Technical skills: Proficiency in Microsoft Office required, and Adobe is welcomed.
• Willingness to travel 
• Ability to obtain and maintain a passport
• A valid driver’s license maintained in good standing.
• Bilingual in English and French – preferred but not required

Location:

Head Office - Whitby, ON

Travel:

Up to 20% of the time

Application Instructions:

Please forward a cover letter and resume to the hiring manager at u.okwuagwu@makita.ca before the application deadline of January 22, 2021.

Makita Canada Inc. is an equal opportunity employer and makes employment decisions based on merit. We value diversity in our workplace and are committed to attracting and retaining people who will work together effectively. We are committed to providing inclusive, barrier-free recruitment and selection processes in accordance with the Human Rights Code and the Accessibilities for Ontarians with Disabilities Act, 2005. Accommodations will be provided to individuals, upon request.

We thank all those who apply for employment opportunities with Makita, however only those selected for an interview will be contacted. If selected to participate in the recruitment process, please advise Human Resources (l.summers@makita.ca) if you require any accommodations.

Makita is an international brand that produces cordless and electrical power tools, pneumatic tools, outdoor power equipment and cleaning equipment. Our focus is Customer First – a simple concept and we get it. Our tools are designed and developed with the user in mind and answering a simple question: How do we make the job easier and more efficient for the customer?

We have been in Canada since 1973 employing hundreds of people during our 40+ year history. Our Head Office is in Whitby, Ontario; we also operate 2 warehouse/distribution centres (Ontario and British Columbia), and 13 factory service centres, strategically located from Nova Scotia to British Columbia. Looking back on our history we are proud of our achievements and excited for the future and what it holds for our company.

We currently have an opening in our Factory Service Centres for a Technician.

Locations:

• Calgary, AB

Job Summary:  

As a Technician in our Factory Service Centre’s you are key to our after-sales service. You are responsible for assisting customers with repairs of our products/equipment, including electric (both AC & DC), pneumatic and gasoline-powered tools, supporting the sale of accessories, and parts, as well as answering general product questions.

Responsibilities:

• Providing excellent customer service to our clients/dealers and the public.
• Visually inspecting and testing products/equipment.
• Dismantling products/equipment and repairing within Makita Canada Inc. standards.
• Troubleshooting and identifying malfunctioning or inoperative equipment.
• Assemble and test tools to ensure proper performance levels.
• Notify customers, via phone and email, of repair estimate, completed repairs and orders ready for pick up.
• Ensures the appropriate service levels are maintained in the Factory Service Centre’s.
• Maintaining inventory of parts and accessories.
• Ensuring the Factory Service Centre is professional, clean, and organized consistent with the Makita brand image.
• Performs other related duties as required.

Qualifications:

• Minimum of a High School Diploma or equivalent.
• One (1) year of related experience repairing tools/equipment.
• Knowledge and experience repairing electric (both AC & DC), pneumatic and gasoline-powered tools.
• Knowledge and experience with the use of electric (both AC & DC), pneumatic and gasoline-powered tools.
• Ability to read and interpret documents, including safety rules, operating and maintenance instructions and procedure manuals.
• Strong planning and organizational skills to be able to prioritize your work.
• Ability to work in a team environment and independently with minimum supervision.
• Knowledge of inventory control, shipping and receiving an asset.
• Ability to work in a noisy environment, with the ability to stand and/or sit for long periods of time, also includes a lot of reaching, lifting, pushing/pulling, bending, and twisting.

Staring Salary: $17.00 per hour

Application Instructions:

If you are interested in working with Makita Canada Inc. as a Technician in our Factory Service Centre forward a copy of your resume to the Factory Service Centre Manager.

• Calgary, AB: Gary Billingsley at g.billingsley@makita.ca

We thank all those who apply for employment opportunities with Makita Canada Inc., however only those selected for an interview will be contacted.

Makita Canada Inc. is an equal opportunity employer and makes employment decisions based on merit. We value diversity in our workplace and are committed to attracting and retaining people who will work together effectively. We are committed to providing inclusive, barrier-free recruitment and selection processes in accordance with the Human Rights Code and the Accessibilities for Ontarians with Disabilities Act, 2005. Accommodations will be provided to individuals, upon request. If selected to participate in the recruitment process, please advise Human Resources (l.summers@makita.ca) if you require any accommodations.

Makita is an international brand that produces cordless and electrical power tools, pneumatic tools, outdoor power equipment and cleaning equipment. Our focus is Customer First – a simple concept and we get it. Our tools are designed and developed with the user in mind and answering a simple question: How do we make the job easier and more efficient for the customer?

We have been in Canada since 1973 employing hundreds of people during our 40+ year history. Our Head Office is in Whitby, Ontario; we also operate 2 warehouse/distribution centres (Ontario and British Columbia), and 13 factory service centres, strategically located from Nova Scotia to British Columbia. Looking back on our history we are proud of our achievements and excited for the future and what it holds for our company.

Job Summary:  

As a Technician in our Factory Service Centre’s you are key to our after-sales service. You are responsible for assisting customers with repairs of our products/equipment, including electric (both AC & DC), pneumatic and gasoline-powered tools, supporting the sale of accessories, and parts, as well as answering general product questions.

Responsibilities:

• Providing excellent customer service to our clients/dealers and the public.
• Visually inspecting and testing products/equipment.
• Dismantling products/equipment and repairing within Makita Canada Inc. standards.
• Troubleshooting and identifying malfunctioning or inoperative equipment.
• Assemble and test tools to ensure proper performance levels.
• Notify customers, via phone and email, of repair estimate, completed repairs and orders ready for pick up.
• Ensures the appropriate service levels are maintained in the Factory Service Centre’s.
• Maintaining inventory of parts and accessories.
• Ensuring the Factory Service Centre is professional, clean, and organized consistent with the Makita brand image at all times.
• Performs other related duties as required.

Qualifications:

• Minimum of a High School Diploma or equivalent.
• One (1) year of related experience repairing tools/equipment.
• Knowledge and experience repairing electric (both AC & DC), pneumatic and gasoline-powered tools.
• Knowledge and experience with the use of electric (both AC & DC), pneumatic and gasoline-powered tools.
• Ability to read and interpret documents, including safety rules, operating and maintenance instructions and procedure manuals.
• Strong planning and organizational skills to be able to prioritize your work.
• Ability to work in a team environment and independently with minimum supervision.
• Knowledge of inventory control, shipping and receiving an asset.
• Ability to work in a noisy environment, with the ability to stand and/or sit for long periods of time, also includes a lot of reaching, lifting, pushing/pulling, bending, and twisting.
• Basic knowledge of English to serve customers in either language

Staring Salary: $17.00 per hour

Application Instructions:

If you are interested in working with Makita Canada Inc. as a Technician in our Factory Service Centres forward a copy of your resume to our Factory Service Centre Manager.

• Les Saules, QC; Stephane Aubin at S.Aubin@makita.ca
• St. Leonard, QC; Dan Erskine at D.Erskine@makita.ca

We thank all those who apply for employment opportunities with Makita Canada Inc., however only those selected for an interview will be contacted.

Makita Canada Inc. is an equal opportunity employer and makes employment decisions based on merit. We value diversity in our workplace and are committed to attracting and retaining people who will work together effectively. We are committed to providing inclusive, barrier-free recruitment and selection processes in accordance with the Human Rights Code and the Accessibilities for Ontarians with Disabilities Act, 2005. Accommodations will be provided to individuals, upon request. If selected to participate in the recruitment process, please advise Human Resources (l.summers@makita.ca) if you require any accommodations.

Makita is an international brand that produces cordless and electrical power tools, pneumatic tools, outdoor power equipment and cleaning equipment. Our focus is Customer First – a simple concept and we get it. Our tools are designed and developed with the user in mind and answering a simple question: How do we make the job easier and more efficient for the customer?

We have been in Canada since 1973 employing hundreds of people during our 40+ year history. Our Head Office is in Whitby, Ontario; we also operate 2 warehouse/distribution centres (Ontario and British Columbia), and 13 factory service centres, strategically located from Nova Scotia to British Columbia. Looking back on our history we are proud of our achievements and excited for the future and what it holds for our company.

Job Summary:  

As an Assistant in our Factory Service Centre you are responsible for the front counter customer service including; sales of accessories and parts, answering customer inquiries, receiving power tools for repair, providing information to customers concerning the diagnosis, cost estimates (as required) and shipping various Makita power tools and equipment.  You will be responsible for ensuring that the showroom is maintained in a safe, orderly, and clean manner, providing administrative support, and assisting with reports in accordance with company standards. 

Responsibilities:

• Providing excellent customer service to our clients/dealers and the public.
• Processing invoices for sale of products and repairs.
• Supporting the Service Centre with their administrative tasks and reports.
• Notifying customers, via phone and email, of repair estimate, completed repairs and orders ready for pick up.
• Ensures the appropriate service levels are maintained in the Factory Service Centre’s.
• Maintaining inventory levels for parts and accessories.
• Ensuring the Factory Service Centre is clean and organized consistent with the Makita brand image.
• Shipping and receiving goods; both internal and customer items.
• Performing other related duties as required.

Qualifications:

• Minimum of a High School Diploma or equivalent.
• One (1) year of customer service experience.
• Experience using computer software (Microsoft Suite).
• Strong planning and organizational skills to be able to prioritize your work.
• Ability to work in a team environment and independently with minimum supervision.
• Knowledge of inventory control, shipping and receiving via courier service an asset.
• Familiarity with electric (AC & DC), pneumatic and gasoline-powered tools an asset.
• Ability to work in a noisy environment, with the ability to stand and/or sit for long periods of time, also includes a lot of reaching, lifting, pushing/pulling, bending, and twisting.

Staring Salary: $15.00 to $16.50 per hour

Application Instructions:

If you are interested in working with Makita Canada Inc. as a Service Centre Assistant please forward a copy of your resume to our Factory Service Centre Manager:

• Les Saules, QC; Stephane Aubin at S.Aubin@makita.ca
• St. Leonard, QC; Dan Erskine at D.Erskine@makita.ca

We thank all those who apply for employment opportunities with Makita Canada Inc., however only those selected for an interview will be contacted.

Makita Canada Inc. is an equal opportunity employer and makes employment decisions based on merit. We value diversity in our workplace and are committed to attracting and retaining people who will work together effectively. We are committed to providing inclusive, barrier-free recruitment and selection processes. Accommodations will be provided to individuals, upon request. If selected to participate in the recruitment process, please advise Human Resources (l.summers@makita.ca) if you require any accommodations.

Makita is an international brand that produces cordless and electrical power tools, pneumatic tools, outdoor power equipment and cleaning equipment. Our focus is Customer First – a simple concept and we get it. Our tools are designed and developed with the user in mind and answering a simple question: How do we make the job easier and more efficient for the customer?

We have been in Canada since 1973 employing hundreds of people during our 40+ year history. Our Head Office is in Whitby, Ontario; we also operate 2 warehouse/distribution centres (Ontario and British Columbia), and 13 factory service centres, strategically located from Nova Scotia to British Columbia. Looking back on our history we are proud of our achievements and excited for the future and what it holds for our company.

Job Summary:  

Under the supervision of warehouse leadership (Manager, Supervisor, Lead) the primary function of the Material Handler II is to perform a range of warehouse duties including, but not limited to picking, packing, shipping, receiving and repack.

Responsibilities:

• Perform all types of order picking including cluster or mezzanine picking, list picking, and pallet picking.
• Load and process LTL, TL and Small Parcel shipments.
• Receives parts and checks against appropriate corresponding paperwork such as a purchase orders, packing list, etc.
• Unloads merchandise from trucks or containers.
• Accurate and complete labeling of boxes and pallets to comply with internal SOP’s.
• Can effectively copy, scan and file shipping documentation to assure Makita’s ability to provide backup documentation and historical records.
• Maintains neat, orderly, clean and safe work areas; this can and will include sweeping, dusting, trash disposal and other miscellaneous sanitation duties as assigned.
• Operate forklift and/or pallet jack safely
• Assists in periodic physical inventory of stock on hand and in maintaining perpetual inventory.
• Must be able to interpret data of warehouse system and key pertinent information.
• Complies with all safety, customer compliance, and security procedures.
• Ability to adapt to changes in the workload requirements.
• Other related duties as assigned.

Qualifications:

• Teamwork skills: ability to work in other departments as needed based on workload and manpower needs.
• Communication skills: ability to work and communicate with peers and management.
• Manual dexterity: Ability to operate all manual material handling equipment.
• Accountability: Ability to follow instructions and follow thru of those instructions consistently.
• Time Management: Ability to manage time to complete the assigned work.
• General mathematical skills: Ability to process orders and recognize errors.
• Problem Solving Skills: ability to recognize a problem and adjust or make recommendations to correct the issue.
• Attention to detail: ability to accurately and consistently complete work with little to no errors.

Education and/or Experience:

• A secondary school Diploma.
• A minimum of three (3) years warehouse experience or equivalent.
• Forklift Certified.
• Must be able to read, write, and understand basic English.
• Experience with desktop software applications
• Experience driving electric Walkie riders, stock chasers, pallet stretch wrapper.

Physical Demands/Environment:

• Ability to work in an environment that is sometimes hot or cold and subject to loud noises, hazardous materials, chemicals, etc.
• Requires the ability to sit, stand, walk, bend, or reach for extended time.
• Requires ability to lift, push, pull, items up to 50lbs
• May be subjected to working overtime as required, weekends or irregular hours.

Application Instructions:

Please forward a cover letter and resume to the hiring manager at j.nagasaki@makita.ca before the application deadline of October 9, 2020.

Makita Canada Inc. is an equal opportunity employer and makes employment decisions based on merit. We value diversity in our workplace and are committed to attracting and retaining people who will work together effectively. We are committed to providing inclusive, barrier-free recruitment and selection processes in accordance with the Human Rights Code and the Accessibilities for Ontarians with Disabilities Act, 2005. Accommodations will be provided to individuals, upon request.

We thank all those who apply for employment opportunities with Makita, however only those selected for an interview will be contacted. If selected to participate in the recruitment process, please advise Human Resources (l.summers@makita.ca) if you require any accommodations.

Makita is an international brand that produces cordless and electrical power tools, pneumatic tools, outdoor power equipment and cleaning equipment. Our focus is Customer First – a simple concept and we get it. Our tools are designed and developed with the user in mind and answering a simple question: How do we make the job easier and more efficient for the customer?

We have been in Canada since 1973 employing hundreds of people during our 40+ year history. Our Head Office is in Whitby, Ontario; we also operate 2 warehouse/distribution centres (Ontario and British Columbia), and 13 factory service centres, strategically located from Nova Scotia to British Columbia. Looking back on our history we are proud of our achievements and excited for the future and what it holds for our company.

Job Summary:  

As an Assistant in our Factory Service Centre you are responsible for the front counter customer service including; sales of accessories and parts, answering customer inquiries, receiving power tools for repair, providing information to customers concerning the diagnosis, cost estimates (as required) and shipping various Makita power tools and equipment.  You will be responsible for ensuring that the showroom is maintained in a safe, orderly, and clean manner, providing administrative support, and assisting with reports in accordance with company standards. 

Responsibilities:

• Providing excellent customer service to our clients/dealers and the public.
• Processing invoices for sale of products and repairs.
• Supporting the Service Centre with their administrative tasks and reports.
• Notifying customers, via phone and email, of repair estimate, completed repairs and orders ready for pick up.
• Ensures the appropriate service levels are maintained in the Factory Service Centre’s.
• Maintaining inventory levels for parts and accessories.
• Ensuring the Factory Service Centre is clean and organized consistent with the Makita brand image.
• Shipping and receiving goods; both internal and customer items.
• Performing other related duties as required.

Qualifications:

• Minimum of a High School Diploma or equivalent.
• One (1) year of customer service experience.
• Experience using computer software (Microsoft Suite).
• Strong planning and organizational skills to be able to prioritize your work.
• Ability to work in a team environment and independently with minimum supervision.
• Knowledge of inventory control, shipping and receiving via courier service an asset.
• Familiarity with electric (AC & DC), pneumatic and gasoline-powered tools an asset.
• Ability to work in a noisy environment, with the ability to stand and/or sit for long periods of time, also includes a lot of reaching, lifting, pushing/pulling, bending, and twisting.

Staring Salary: $15.00 to $16.50 per hour

Application Instructions:

If you are interested in working with Makita Canada Inc. as a Technician in our Factory Service Centre in Burnaby, BC please forward a copy of your resume to our Factory Service Centre Manager, Yven Fernandez at fscburnaby@makita.ca

We thank all those who apply for employment opportunities with Makita Canada Inc., however only those selected for an interview will be contacted.

Makita Canada Inc. is an equal opportunity employer and makes employment decisions based on merit. We value diversity in our workplace and are committed to attracting and retaining people who will work together effectively. We are committed to providing inclusive, barrier-free recruitment and selection processes in accordance with the Human Rights Code and the Accessibilities for Ontarians with Disabilities Act, 2005. Accommodations will be provided to individuals, upon request. If selected to participate in the recruitment process, please advise Human Resources (l.summers@makita.ca) if you require any accommodations.