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RECALL NOTIFICATION

Makita and Dolmar 64, 73 and 79 cc Gas Powered Chainsaws













The automatic chain brake does not easily engage when the saw kicks back possibly exposing the user to contact with the chain while it is still moving, posing a laceration hazard.

As of July 4, 2018, the company has received no report of incident or injury in Canada.

This recall involves Makita and Dolmar brand chainsaws in the 64, 73 and 79 cc classes. These chainsaws were sold with and without chainsaw bars and chains. The motor housing/fuel tank are either red/orange or teal blue in colour.

The model number and date of manufacture are located on the label at the back of the saw near the handle. The table below provide the model number and date of manufacture of the affected chainsaws.


The affected products were sold in Canada from April 2002 to June 2018.

The following products are included in this recall:
Class Brand Model Number Date Of Manufacture
64cc Makita DCS6401-PH Before June 1, 2018
DCS6421-PH
DCS6421-20
Dolmar PS6400
73cc Makita DCS7301-PH Before June 1, 2018
DCS7301-20
EA7300PRFE
EA7300P50E
Dolmar PS7300
PS7310
79cc Makita DCS7901-PH Before June 1, 2018
Dolmar PS7900
PS7910


Consumers should immediately stop using the affected chainsaws, and take the saw to the nearest Makita Canada Factory Service Centre to have the saw examined and repaired free of charge.


CONTACT INFORMATION

Name: Ken Marumoto
Address: 1950 Forbes St, Whitby, ON, L1N 7B7
Phone No: 1-800-263-3734 Ext 245 (From 8:00 AM to 4:30 PM)
URL: https://www.makita.ca
Email: k.marumoto@makita.ca


Personal Information Of Customer


Any personal information collected from the owner of the chainsaws will be kept in confidence by Makita Canada Inc. It will be used only for our records in documenting any repairs associated with this recall and will not be shared or used for any other purpose.

Makita Canada Inc. wishes to apologize to our valued customers for any inconvenience that is caused. We are taking all necessary steps to prevent any future incidents such as this. We will implement a more stringent quality control plan in order to prevent these types of defects from occurring. Thank you in advance for you patience and understanding.


 


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